Continuing Support

Appligenics has a program of continuous enhancements and regularly delivered updates. Many enhancements are first prompted by customer requests. If there is a feature your company requires, don't hesitate to ask!

Continuous Enhancement and Product Support

We support our customers in a variety of ways so you can always find the help you need, when you need it.

• Internet Support
  Record a request for enhancement via the Internet. Use our tracking system (our own eCRM system built in Appligenics) to view all outstanding issues and future enhancements.
• Telephone Support
  Phone our support desk to speak to an experienced analyst. All calls are logged so you have instant visibility through our portal of your requests.
• E-mail Support
  Send an e-mail detailing your issue and receive a quick response.

Become a part of the Evolution of Appligenics

We regularly invite customers to review specifications for new ideas, especially if you indicate an interest in a particular topic. You always have complete visibility to our plans to complement your own development with ours.